The Phantom Drive support forum

Answers:

Unable to download Virtual CD

I am getting an error when i try to download the application from the payment confirmation mail or going to the Website.
Please help

Error message

I reset your download, please try again. If this does not work, which error message do you get?

Unable to download

Unable to download Virtual CD

Fehlercode:10
Fehler: Fehlerhafte Seriennummer.

Mistyping?

As you have a valid serial number, please check the spelling - there must be a mistyping. If possible try to copy and paste to key. Otherwise I can send you your serial number in a seperate email.

looks like fixed

Hi Please close the ticket i was able to download the setup file.
Thank you

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